2. BANKING & FINANCIAL INTERMEDIATION

Vitor Branco Oliveira (coordinator); Jorge Mota; António Cabeças (customer satisfaction, trust and loyalty in the digital banking sector — ongoing research). Student participation: J. A. Addae, PhD student at the University of Aveiro, co-supervised by Jorge Mota (3rd cycle).

Banco de Portugal (Diogo Serra, Lucas Avezum; Márcio Mateus, Raquel Miranda, Wildmer Gregori, Diana Lima, Fátima Silva) e Dudley Cooke; Universidade de Aveiro (D. Simão, E. Pereira); CMVM (Laura Bartolomeu, seminário do CICEE).

– Use of capital buffers by banks and lending during a crisis (“To Use or Not to Use? Capital Buffers and Lending During a Crisis”), accepted in the International Journal of Central Banking in January 2026.
– Determinants of bank credit ratings in Africa, EU13 and Latin America/Caribbean — panel of 752 banks from 95 countries, 2011–2020 (Managerial Finance), with Jorge Mota and António Carrizo Moreira.
– The ECB’s intervention in the recent inflationary crisis and the consequences for companies (WorldCEM 2025).
– In development at Banco do Portugal: intangible assets, financing constraints and access to bank credit; interaction between monetary and macroprudential policies and the role of the financial cycle (see also line 9).
– Ongoing research on digital transformation and customer satisfaction, trust and loyalty in the digital banking sector (Antônio Cabeças).

Two articles in journals indexed in Scopus/Web of Science (one of them accepted, in press); two articles in development.

Oliveira, V., Serra, D., & Avezum, L. (2026). To Use or Not to Use? Capital Buffers and Lending During a Crisis. International Journal of Central Banking. Aceite para publicação em janeiro de 2026; no prelo.

Addae, J. A., Mota, J., & Moreira, A. C. (2026). Determinants of bank credit ratings: Evidence from Africa, the EU13, and Latin America/Caribbean. Managerial Finance, 52(5), 773–794. https://doi.org/10.1108/MF-09-2024-0664

Simão, D., Pereira, E., & Mota, J. H. (2025). A intervenção do BCE na recente crise inflacionista e consequências nas empresas. World Conference on Economics and Management (WorldCEM 2025), Universidade de Aveiro, 16/10/2025.

CICEE Research Seminar Series, 27/5/2026 — “Do banks price firms’ climate transition risks?”, Laura Bartolomeu (CMVM).

Vitor Branco Oliveira (coordenador); António Cabeças.

– Research developed at the Bank of Portugal in affiliation with CICEE (Vitor Oliveira): (i) “Intangible Assets, Financing Constraints, and Access to Bank Credit” (with Márcio Mateus, Dudley Cooke, and Raquel Miranda) — the effect of asset intangibility on financing constraints and access to bank credit; (ii) “Monetary and Macroprudential Policies: Does the Financial Cycle Matter?” (with Wildmer Gregori, Diana Lima, Raquel Miranda, and Fátima Silva) — the interaction between monetary and macroprudential policies throughout the financial cycle (in conjunction with line 9). Publication of “To Use or Not to Use? Capital Buffers and Lending During a Crisis” in the International Journal of Central Banking (accepted in January 2026).

– Digital transformation, artificial intelligence, and customer satisfaction, trust, and loyalty in the digital banking sector (Antônio Cabeças).
Objectives: to complete and submit the two articles in development and to consolidate the line of research on customer behavior in the digital banking sector.

Bank of Portugal (Department of Economic Studies and research teams); Dudley Cooke.

Sept. 2026 – Aug. 2027: completion of the two articles in development and submission to international journals; publication of the accepted article in the International Journal of Central Banking.
Expected completion date: August 31, 2027.

One article published in a journal indexed in Scopus/Web of Science (IJCB); two completed articles submitted to international journals.