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Publicações


2025

026 – Risk Management in Hotel Events: A Mixed-Methods Case Study of Professional Insights from a Portuguese Resort Hotel

Eliana Rodrigues, José Magano
Tourism and Hospitality
Abstract

This mixed-methods case study explores risk management in hotel events using a large resort hotel in Portugal as its empirical setting. Addressing a critical gap between theoretical risk frameworks and their practical application, the research examines which risks are prioritized, how they are perceived, and who owns them across different organizational roles. The study combines a quantitative probability-impact matrix with a qualitative analysis of interviews using a systematic code co-occurrence analysis structured by established risk categories. Quantitatively, operational and safety-related threats, such as accidents during setup, were identified as the most critical. The qualitative findings, however, revealed a stark contrast in siloed risk cultures. The Events Department demonstrated comprehensive, experience-based ownership of risks across all categories. In contrast, other departments exhibited a narrow, operationally focused awareness and showed significant risk blind spots for entire categories, such as Event Planning and Human Resources. This divergence fosters accountability gaps and normalizes recurring issues. Integrating the findings demonstrates that the primary challenge is not the risk register itself but rather the fragmented organizational perception and presence of these blind spots. The study concludes that bridging these perceptual silos is essential for building a resilient, proactive risk culture. The study contributes to theory by empirically mapping divergent risk cultures and blind spots, thereby highlighting the limitations of purely quantitative assessments. It offers a practical diagnostic method and recommendations for using categorical analysis to foster cross-departmental dialogue and shared ownership in hotel event management.


025 – Exploring Different Patterns of Perceived Barriers to Sustainable Project Management

José Magano, Cláudia Sousa Silva, Lea Percht, Gilbert Silvius
Systems
Abstract

This study explores the subjective perceptions of project managers regarding barriers to implementing sustainable project management (SPM). Using Q-methodology and grounded in the theory of planned behavior (TPB), 28 project managers across diverse industries sorted and ranked statements about sustainability-related constraints. The analysis revealed three distinct belief patterns: “motivated yet confined”, characterized by structural and organizational limitations; “motivated yet lacking competency”, reflecting personal skill gaps and limited training; and “motivated yet unsupported”, highlighting weak normative support from peers and leadership. Despite differing barriers, all participants expressed positive attitudes toward sustainability, underscoring a common intention–behavior gap shaped by varying perceptions of behavioral control and normative reinforcement. The findings suggest that generic interventions are insufficient; instead, belief-sensitive strategies are needed to enable SPM adoption. Implications include reforming performance measurement systems, integrating sustainability into professional training, and cultivating supportive organizational cultures. The study contributes to both behavioral theory and project management practice by reframing sustainability barriers as belief-dependent phenomena and offers a foundation for more tailored, psychologically grounded interventions. These insights are relevant for educators, policymakers, and organizational leaders seeking to enhance sustainability outcomes through empowered and context-aware project management practices.


024 – Exploring Twitch Viewers’ Donation Intentions from a Dual Perspective: Uses and Gratifications Theory and the Practice of Freedom

José Magano, Manuel Au-Yong-Oliveira, Antonio Sánchez-Bayón
Information
Abstract

This study examines the factors that motivate viewers to financially support streamers on the Twitch digital platform. It proposes a conceptual framework that combines the uses and gratifications theory (UGT) with Michel Foucault’s concept of the practice of freedom (PF). Using a cross-sectional quantitative survey of 560 Portuguese Twitch users, the model investigates how three core constructs from UGT—entertainment, socialization, and informativeness—affect the intention to donate, with PF acting as a mediating variable. Structural equation modeling confirms that all three UGT-based motivations significantly influence donation intentions, with socialization exhibiting the strongest mediated effect through PF. The findings reveal that Twitch donations go beyond mere instrumental or playful actions; they serve as performative expressions of identity, autonomy, and ethical subjectivity. By framing PF as a link between interpersonal engagement and financial support, this study provides a contribution to media motivation research. The theoretical integration enhances our understanding of pro-social behavior in live streaming environ- ments, challenging simplistic, transactional interpretations of viewer contributions vis-à-vis more political ones and the desire to freely dispose of what is ours to give. Additionally, this study may lay the groundwork for future inquiries into how ethical self-formation is intertwined with monetized online participation, offering useful insights for academics, platform designers, and content creators seeking to promote meaningful digital interactions.


023 – Determinants of Bank Credit Ratings: Evidence from Africa, EU13, And Latin America/Caribbean

John Agyekum Addae, Jorge Mota, A. C. Moreira
Managerial Finance
Abstract

This study examines the influence of corporate governance, firm-level characteristics, external factors and risk-taking on bank credit ratings in three distinct regions: Africa, the EU13 and Latin America/Caribbean.

Design/methodology/approach

This research analyzes a panel dataset comprising 752 banks from 95 countries from 2011 to 2020, using ordered logistic regression.

Findings

The results reveal that corporate governance factors, including board size, board age, and board gender diversity, significantly impact credit ratings. Firm-specific characteristics, including age, market discipline, and opacity, negatively correlate with credit ratings. External factors, particularly the presence of the Big Four audit firms and economic growth, positively influence credit ratings. Institutional quality negatively impacts credit ratings, while risk-taking shows a significant positive association.

Practical implications

This study encourages banks and policymakers to re-evaluate governance structures, risk management strategies, and region-specific approaches to credit assessment. A thorough understanding of credit rating determinants is essential for fostering a resilient and sustainable financial environment.

Originality/value

This study underscores the critical role of robust corporate governance, institutional quality, and audit oversight in shaping credit ratings within the global banking sector. It challenges the prevailing one-size-fits-all approach to credit-rating assessments and supports the Sustainable Development Goal (SDG) 8, Target 10, which aims to strengthen financial institutions. The findings also contribute to the ongoing discourse on credit ratings within the United Nations Economic Commission for Africa framework.


022 – A review of work–life balance in the expatriation context

Lara Grilo, A. C. Moreira, C. Santos., A. A. Araújo, Mariana Ferreira
Journal of Global Mobility
Abstract

Work–life balance (WLB) is an important aspect of modern society, influencing personal well-being and business performance. Despite its importance in the business context, its analysis in the expatriation context is still scattered. Thus, this paper reviews the literature covering the analysis of 40 papers that focus on WLB and expatriation.

Design/methodology/approach

A systematic literature review (SLR) was deployed in both the WoS and Scopus databases until December 2024. About 40 articles were in-depth analyzed, and four themes emerged inductively. The Hoshin Kanri Matrix was used to showcase each of the main themes.

Findings

Four main themes emerged from this SLR: (1) Cultural adaptation; (2) Types of support; (3) WLB challenges and (4) Gender perception. Qualitative studies are predominantly used vis-à-vis quantitative studies.

Originality/value

This paper contributes to the literature by identifying four main strands that reveal potential paths for developing WLB in expatriation processes, both academically and in business contexts.

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