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About us
Who we are
Bylaws
Management
Scientific Council
External Advisory Board
Code of ethics
Gender equality
Research
Researchers
Research Lines
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Incentives to The Dissemination of Research – CICEE
Information – Researchers
Publications
Working Papers Series
Published Articles
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Research Seminars
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2021-22
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EN
PT
013 – Impact of the Rating System and Tone of Voice: a Booking.com and TrypAdvisor Comparison Study
Paulo Rita, Ricardo F. Ramos, Maria Teresa Borges-Tiago & David Rodrigues
2022
International Journal of Hospitality Management
https://doi.org/10.1016/j.ijhm.2022.103245
Abstract
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